Deleting your account and data

Kalimo · com.sincera.kalimo

From inside the app (fastest)

Profile → Account → Delete account

This cannot be undone and it deletes, in one go: your progress in the cloud, your study log, your leaderboard row, your account summary (your email address included), all of your learning data on the phone, and the account itself created by signing in with Google.

If you have already deleted the app

Write "delete my account" to ertaneker@gmail.com from the Google/Apple email address you opened the account with. The request is completed within 30 days and you are told at the same address when it is done.

What is deleted, what remains

Deleted: the account record, the email address and display name, progress and study log, learned words, the leaderboard row, friend links, the local copy on the phone.
Remains: no personal record remains. Falling out of the backups completely can take up to 30 days; there is no record we are legally required to keep.
Audio is not stored in the first place: the recording is deleted once the pronunciation score comes back.

The subscription is a separate thing

Deleting the account does not cancel the subscription. Cancel it from your Google Play or App Store account settings — see the terms of use.